Module 3: Knowledge Check Welcome to your Module 3- Knowledge Check What are the 3 types of vocal tones?Professional, warm, directProfessional, Positive, AssertivePositive, Warm, Mean How do you actively listen?Always let the customer finish. Pay attention and comprehend what the customer is saying.Catch on to what the prospect is about to say and then respond before they finish.Always explain what your question means, as soon as you start to hear the prospect speak. Which vocal queue would best stir up emotion during your sales pitch in order to draw your customer in?PitchExcitementArticulation Which type of tone has a negative effect?WarmDirect/AssertiveProfessional Which of the following is something that EasyGeo does not offer as a benefit to their customers?Exposure over apsMonthly reporting analyticsLeads Time is Up! Time's up
