Bird Dog Sales Agent Final – Easy Geo Training

Welcome to your Bird Dog Sales Agent Final.

Bird Dog Agents go over the specifics of our support project and some of the product packages.

False

True

What are the benefits of being a Bird Dog Sales Agent?

I don't need to worry about dropped calls during transfers

These businesses have expressed desire to purchase an advertising package

My sales percentage may increase

I will have more opportunities to speak with potential customers

When you pick up a Bird Dog call, you should say: "Hello. This is your name . I'm working with the local VFW on a project to support veterans. Can I speak with the owner?"

True

False

If I forget the Bird Dog's name, it's OK, because it will always be in my list of callers on the phone.

True

False

What are the pieces of information you must listen for when the bird dog call is coming through?

The Customer's name

The Bird Dog Agent's name

The Customer's email

The Customer's phone

All of our potential Customers know that computers are sometimes slow, so It's okay to ask them to wait while their information is pulled up in the system.

True

False

What are the reasons it is important to enter the bird dog's name in the Links tab as soon as possible?

Because they need to get bird dog credit for the sale

Because they need to have access to the lead to call back

Because I may forget the bird dog's name when the sale is eventually entered

Because that is how they get their leads

Because bird dog sales need to be tracked

When the computers are slow, use scratch paper.

False

True

Besides "Please hold a moment while I pull up your information" when looking up a customer's lead in Vanilla Soft, what else shouldn't be said?

Our network is slow, today, I'm waiting for your information to come up

I'm entering your information now so I can verify your company's information

I'm looking you up in our system so that I can serve you better

So (bird dog's name) says you work with VA home loans

You should be excited every time you get a bird dog call.

True

False

Why is it bad to ignore a bird call?

The potential client will lose interest

The bird dog will need to call you directly

The bird dog will need to make the sale

I accept the terms and agreements of becoming a bird dog sales person, and understand the restrictions regarding the bird dog lead folders.

Hint

Real Name

Phone Name

Unit Name

Email Address

1. As opposed to conventional loans, a lender will require what documentation for the VA Guaranty Loan?

Pre-Qualification or Pre-Approval Letter

Appraisal

Inspection

Certificate of Eligibility

An agent can assist the VA Loan homebuyer apply for their COE in which manner? (Select all that apply)

a) Online

b) Mail

c) FAX

d) Text Message

3. Fred, a Navy Veteran, has always liked rural living. You have found him a farm residence that he would like to live in that fits his budget. Can he utilize the VA Home Loan to purchase the farm residence?

Yes, as long as he doesn't operate the farm as a business

4. Veteran discharge paperwork is also referred to as a:

DD-213

DD-214

BB-214

Honorable Discharge

5. Jenny was the wife of a service member who died in action. Can you advise Jenny that she can purchase a home with zero down payment and no mortgage insurance?

Yes

Yes, only if she has not re-married

How large is the potential VA Home Loan market?

1.43 million

1.5 million

Over 24 million

In all, how much of the entire U.S. homebuyer market may be eligible to use the VA Home Loan?

50%

1/6th

75%

What is a top reason why real estate professionals are successful?

They know and understand their market

They hand out cards at the supermarket

They rely on relatives for all their leads

VA guidelines state a minimum FICO credit score of 620 to qualify.

False

True

10. What does the acronym COE stand for?

Certificate of Earnings

Certificate of Eligibility

Certificate of Entitlement

Certificate of Education

Real Name/Stage Name Unit