Funeral and Cemetery Final – Easy Geo Training

Welcome to your Funeral and Cemetery Final Final Exam. Click "Next" to continue.

Why will funeral directors specialize in funerals for one religious faith?

It makes doing business far easier and streamlined

They do not need to learn anything other than what they know about their own religion

Everybody in their area practices the same religion, so there is no need to provide funeral services for any other religions

This is untrue. Funeral directors will work with clients of many religions and cultures

None

As a sales agent, which of the following is a good statement to make to a funeral director? (Select all that apply)

Through our marketing within the Veteran community, we can advertise that you work closely with the local VFW.

We are looking for a respectful and compassionate funeral home that will treat our Veterans with the honor they deserve.

With an advertisement on the television at the post, we can get the word out that you have an understanding of the VA burial benefit.

We can make sure the Veterans at the local VFW choose you the next time one of their fellow servicemen passes away.

What is another name for a mausoleum designed to hold cremated remains?

Mortoleaum

Crematorium

Columbarium

None of the above

None

Jack's sister Donna recently died from small pox in Texas. Texas has a regulation stating that if a person dies from a communicable disease the body must be embalmed. Jack is planning direct cremation. Does he need to have Donna's body embalmed?

Yes

None

Which are good words to use while talking to a funeral or cemetery director?

Support, sacrifice, honor, compassion

Support, sacrifice, anger, honor

Support, honor, sacrifice, compression

None

A majority of the funeral director's work day is spent doing what?

Preparing bodies for burial or cremation

Working with the loved ones of the deceased

Cremating bodies and pourings ashes into urns

Building caskets and selling them online

None

Funeral directors tend to be argumentative and impatient.

True

False

None

Because there is no telling when the services of a funeral home are needed, a funeral director is usually "on call".

True

False

None

As a sales agent what are good questions to ask a potential cemetery director client? (Select all that apply)

Did you know that some Veterans are eligible for an allowance from the VA to help with burial costs?

Do you know of some good florists?

Did you know that the spouse or dependent of a Veteran can also qualify for VA burial benefits?

In order to receive the VA burial benefit, the deceased Veteran must be buried in a national or Veteran cemetery.

True

False

None

The maximum VA burial benefit available is $734.

True

False

None

While talking to Jimmy, a funeral director who works closely with the Veterans at the VFW down the road, you notice there is an American Legion a mile and a half further down the road. What is the best thing for you to say?

It is great that you are already working with Veterans. I am sorry for wasting your time.

Well, it seems like you have already got everything under control. Thank you for your time.

It is great that they know about you at the VFW, but how about we get your name out in front of the Vets at the American Legion down the road?

None of these would be any help

None

Real Name

Phone Name

Unit Name

Email Address

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