Heating and Air Final What does HVAC stand for?Heaters, Ventilation, and Air-ConditioningHeating, Vent Systems, and Air-ConditioningHeating, Ventilation, And CoolingHeating, Ventilation, and Air-ConditioningJohn is an HVAC company owner. He tells you that he is worried about possible competition in his area. You tell him that he will be the only HVAC company with their ad showing in his area. Did you do the right thing?Yes, he will be a good exclusive customer and you will bypass all HVAC leads in the customer's areaNo. Expect a call from the office you don't want explaining the error of your waysIt depends on whether or not you checked to see if ther was other HVAC companies on the site in his areaYou're talking to the owner of an HVAC company who expresses his dislike for services like Angie's List, Yelp, etc. because of their rating systems. What should you say?Our rating system is 0 to 10, and all out companies are 10sWe do not rate companies. We guarantee your ad will be viewed.You can buy more rating points for $1000 eachAll three of the aboveNone of the aboveWhy can talking about hard work be helpful?Because everyone likes to complain about how hard they workBecause it shows empathy for the fact that the HVAC worker works hard, and may allow you to connect with themBecause we want to make sure the HVAC technician is working hard when we callBecause if they are working hard they are willing to spend a lot of moneyHVAC technicians are just like handymen and do not require any specialized training.TrueFalseThe HVAC profession deals with all of the following except:FurnacesExhaust VentsAir ConditionersElectric Stove TopsAir PressurizationWhich of the following are things that an HVAC technician deals with? (Check all that apply) Pressurization Air Exhaust Air Intake System ConfigurationsThere are relatively few HVAC companies competing for space in the heating and cooling market.TrueFalseWhat are the bad things that can happen if a person decides to do their own HVAC work without proper training or permits? (Select all that apply) The local jurisdiction can levy huge fines They may need to call an HVAC company to fix their Fixes If the work is bad enough, the house can be condemned The HVAC Mechanical Code guarantees the workWhat is the equation for success for most HVAC companies?Hard Work = More Work and More MoneyMore Business = Happy Customers and More ProfitHappy Customers = More Business and More ProfitMore Customers = Happy Customers and More WorkA qualified HVAC repair technician will not know when special permits are required to complete a repair.TrueFalseThe typical cost of an HVAC repair is between $120 and $600 for labor.TrueFalseAll experienced HVAC technicians will be able to do all of the following except what? Changing filters on an air-conditioning unit Installing a new thermostat for the heating/cooling unit Installing a new city-owned breaker-box Checking the heating and air-conditioning ductwork for leaksSmaller HVAC companies get most of their new business through referrals and word-of-mouth.TrueFalseA good HVAC technician can help a homeowner do which of the following:Make sure air is circulating properlyHelp prevent energy lossMaintain proper humidity levels in the homeMaintain proper air pressure in the homeAll of the aboveYou are talking to George, an HVAC business owner who is a Veteran himself. Which information below would help you connect with George?Tell him Veterans should always support other Veterans and we guarantee we'll get more Veterans in contact with himWe will get him in contact with a large number of other Veterans who need his services nowThank him for his service, and explain that you're trying to help other hard-working service members get in touch with his businessAl of the aboveNone of the aboveWhat can we do to help the HVAC client with his business?Gurantee them the highest ratings on sites like Angie's ListPromote their business to specific demographicsCall local Veterans and give them the company's informationGet rid of all other HVAC sponsors on the VNN websiteWhen talking to an HVAC company owner it is important to understand how the season might affect his or her business so that you can create strong rebuttals.TrueFalseAs a sales agent, what is the best way to rebuttal an HVAC owner's objection due to lack of money?We can invoice you out 60 days. How does that sound?If you did not have money, you would not be in business.We can get you started, and when you see results you can pay thenNone of the above Real Name Phone Name Unit Name Email Address Time is Up! Posted on August 24, 2019April 24, 2020 By admin
